c77c77's Privacy Policy
Your personal information is very important to us. Read this policy to learn in detail how c77c77 collects, uses, and protects your information.
Introduction and Purpose
c77c77 is a trusted online gaming platform in Bangladesh. We are fully committed to protecting the privacy of our users. The purpose of this privacy policy is to clearly inform you about what type of information c77c77 collects, why it is collected, how that information is used and stored, and what rights you have over your information.
By registering on our platform or using any of our services, you will be considered to have agreed to this privacy policy. If you disagree with any part of this policy, please contact our support team before using our platform.
c77c77 always strives to comply with applicable laws and regulations and gives the highest priority to protecting users' personal information.
What Information Is Collected
To operate c77c77's services properly and provide you with the best experience, we may collect the following types of information:
2.1 Personally Identifiable Information
- Full name and date of birth (for age verification — only those aged 21 or above may register)
- Email address
- Mobile number
- Residential address
- National ID card or passport details (if identity verification is required)
2.2 Financial Information
- bKash, Nagad, Rocket, or Upay mobile banking number
- Relevant bank account details (for processing withdrawals)
- Transaction history and amounts
2.3 Technical Information
- IP address and device information
- Browser type and version
- Operating system information
- Logs of your activity on the platform and session information
- Information collected through cookies and similar tracking technologies
2.4 Gaming Activity Information
- Game play history, bet amounts, and results
- Preferred game categories and display settings
- Bonus and promotion usage details
- Responsible gaming limits and preferences
Purpose of Using Information
c77c77 uses your collected information only for the following legitimate purposes:
Account Management
Your information is used to create and manage your account, verify your identity, and ensure secure login.
Financial Transactions
Your information is used to process deposits and withdrawals and to keep financial activity secure.
Customer Support
The support team uses necessary information to resolve your issues and answer your questions accurately.
Bonuses and Promotions
Your information is used to send you suitable bonus offers and promotions and to confirm your rewards.
Fraud Prevention
Technical information is used to detect suspicious activity and keep the platform free from fraud.
Service Improvement
Statistical analysis is carried out to improve platform performance and enrich the user experience.
We will never use your information for purposes beyond those stated above. You will be notified before your information is used for any new purpose.
Information Sharing and Disclosure
c77c77 does not sell or rent your personal information to third parties. However, information may be shared in the following limited circumstances:
4.1 Service Provider Partners
Limited information may be shared with trusted third parties for payment processing (bKash, Nagad, Rocket, Upay, and bank transfers), technical infrastructure, and security verification. These partners may only use the information for contracted purposes and are required to follow the same privacy standards.
4.2 Legal Obligations
If disclosure of information is required by a court order, a lawful request from a law enforcement agency, or applicable law, c77c77 will fulfill that obligation.
4.3 Fraud Prevention and Security
If suspicious activity is observed on an account or there is a risk of financial fraud, relevant information may be shared with the concerned authorities or financial institutions.
4.4 Business Restructuring
In the event of a company merger, acquisition, or asset transfer, your information may be transferred to the new entity. You will be notified in advance in such situations and the same privacy protections will be maintained.
Information Security and Protection
c77c77 takes industry-standard technical and administrative measures to ensure the security of your information:
- SSL Encryption: All data transmission on our platform is protected through SSL (Secure Socket Layer) encryption technology.
- Encrypted Storage: Stored information is kept using advanced encryption methods to prevent unauthorized access.
- Access Control: Only authorized staff may view your information when there is a legitimate reason to do so. All access is logged and monitored.
- Regular Security Testing: Regular system testing and audits are conducted to identify potential vulnerabilities.
- Two-Factor Authentication: An additional verification layer is used for sensitive operations.
- Data Backup: Regular backups ensure protection against data loss or damage.
However, no method on the internet is completely secure. We take the highest precautions, but it is not possible to guarantee 100% security for any data protection measure. It is also your responsibility to keep your account password confidential and to contact us immediately if you notice any suspicious activity.
Cookie Policy
Cookies and similar tracking technologies are used on the c77c77 website. Cookies are small text files stored on your device that help improve the functionality of the site.
6.1 Types of Cookies
- Essential Cookies: These cookies are necessary to maintain login sessions and ensure security.
- Functionality Cookies: Used to remember your preferences (language, display settings).
- Analytical Cookies: Help review website usage to improve services.
6.2 Cookie Control
You can disable cookies from your browser settings. However, disabling essential cookies may cause some features of the platform to not work properly.
Data Retention Period
c77c77 retains your personal information only for as long as necessary. The retention period may vary for different types of information:
- While the Account Is Active: Information required for account management is retained for as long as your account remains active.
- Financial Transaction Information: Transaction information may be retained for an extended period for legal obligations and financial audit purposes.
- After Account Closure: Even after an account is closed, certain information may be retained for a specified period to fulfill legal obligations.
- Logs and Technical Information: Cleared regularly after security review.
Once the purpose of retention has been fulfilled, your information is securely deleted or anonymized.
Your Rights
As a user of c77c77, you have the following rights over your own information:
- Right to Access: You may request to know what information we hold about you.
- Right to Rectification: You may request correction of incorrect or outdated information.
- Right to Erasure: In certain circumstances, you may request deletion of your information (where there is no legal obligation to retain it).
- Right to Restrict Processing: In certain circumstances, you may request that the processing of your information be restricted.
- Right to Data Portability: You may request to receive your information in a structured, machine-readable format.
- Right to Object: You may object to marketing communications.
To exercise these rights, contact us at [email protected] or through 24/7 live chat. We will respond to your request within a reasonable time.
Protection of Minors
c77c77 strictly operates for those aged 21 and above. We do not knowingly collect or process information from any person under the age of 21.
If we find that a person has opened an account by concealing their age, that account will be closed immediately and the collected information will be deleted. If you have any information about this, please notify us at [email protected].
Policy Changes
c77c77 may update this privacy policy from time to time. If there is any significant change to the policy, we will notify you in the following ways:
- By displaying a clear notice on the website
- By sending a message to your registered email address
- By updating the "Last Updated" date on this page
Continued use of the platform after the updated policy is published will be considered as your agreement to the new policy. If you disagree with any change, please contact us or stop using the platform.
Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, do not hesitate to contact us:
Live Chat
Live chat support in Bengali is available 24 hours a day, 7 days a week. This is the fastest way to get immediate help.
For any written requests related to privacy, email us at: [email protected]
After receiving your privacy-related request, we will try to respond as quickly as possible. Complex requests may take a little more time, but we treat every request with the attention it deserves.
c77c77 is always committed to protecting your information. Share any concerns you have about our privacy policy directly with us — we are always here for you.
Learn about the other rules and policies of our platform as well.